Terms of service

Welcome to Irispetal! The terms “we”, “us”, and “our” refer to Irispetal. By accessing or using our website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree with these Terms, you should not use our Services.

1. Account & Access

By using our Services, you confirm that you are at least the age of majority in your state or province of residence and that you are responsible for supervising any minors who may use the Services through your account.

You may be asked to provide personal information, such as email, billing, payment, and shipping details. You promise that all information is accurate and complete. You are responsible for maintaining your account security and for all activity under your account. Accounts are non-transferable.

2. Products & Descriptions

We strive to provide accurate product descriptions, images, and information. However, actual product colors or appearance may vary due to device settings or display differences.

We do not guarantee that any product or service will meet your expectations. All product descriptions, availability, and pricing are subject to change without notice. We may limit quantities or discontinue products at our discretion.

3. Orders

Placing an order is an offer to purchase. Irispetal reserves the right to accept or decline any order. Orders are not finalized until payment is authorized and we confirm acceptance.

Please review your order carefully; cancellations may not be possible after acceptance.

All returns and exchanges are governed by our Return Policy. Purchases are for personal use only, not for resale.

4. Pricing & Billing

Prices, discounts, and promotions may change without notice. Order confirmation emails reflect the price at the time of purchase. Prices do not include taxes, shipping, handling, or customs fees unless otherwise stated.

You agree to provide accurate payment information and keep it updated. Payment authorization confirms your obligation to pay the full amount, including applicable taxes and shipping.

5. Shipping & Delivery

Shipping times are estimates only. Irispetal is not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you once products are transferred to the carrier.

6. Intellectual Property

All content, trademarks, logos, images, and designs on our Services are owned by Irispetal or its licensors. You may use our Services for personal, non-commercial purposes only.

Unauthorized use of our intellectual property is prohibited. All rights not expressly granted are reserved.

7. Third-Party Tools & Links

We may provide access to third-party tools or links “as is” without endorsement. You use such tools at your own risk. We are not responsible for third-party content, products, or services.

8. Feedback

Any feedback, ideas, or suggestions you provide grant Irispetal a perpetual, worldwide, royalty-free license to use, modify, and distribute for any purpose. You warrant that your feedback does not violate third-party rights.

9. Errors & Omissions

We may correct errors, inaccuracies, or omissions related to product descriptions, pricing, or shipping. We may cancel or update orders if information is inaccurate.

10. Prohibited Uses

You agree not to use the Services to:

  • Violate laws or intellectual property rights

  • Harass, defame, or harm others

  • Transmit viruses or malicious code

  • Spam, scrape, or interfere with the website

  • Impersonate others

Violations may result in account suspension or termination.

11. Termination

We may terminate your access to the Services at our discretion. Sections on Intellectual Property, Feedback, Disclaimer, Limitation of Liability, Indemnification, and others will survive termination.

12. Disclaimers

Services and products are provided “as is” and “as available”. Irispetal makes no warranties regarding accuracy, quality, or uninterrupted use. Some jurisdictions may not allow certain disclaimers.

13. Limitation of Liability

To the fullest extent permitted by law, Irispetal and affiliates are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our Services or products.

14. Indemnification

You agree to defend and hold harmless Irispetal and affiliates from any claims, losses, or damages arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

15. Governing Law

These Terms are governed by the laws of the state where Irispetal is headquartered. You consent to jurisdiction in such courts.

16. Changes to Terms

We may update these Terms at any time. You are responsible for reviewing them periodically. Continued use of the Services constitutes acceptance of updates.

17. Contact Us

If you have any questions about these Terms, contact us:

Email: service@irispetal.com
Phone: +1-847-349-4811
Address: 1409 Northwest 85th Street, Seattle, WA 98117, USA