Payment Policy

At Irispetal, we aim to provide a secure and straightforward payment experience for all customers. This Payment Policy explains the accepted payment methods, processing details, and terms applicable to all transactions on our website.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, Mastercard, American Express, Discover, JCB, Maestro

  • Other Payment Options: Apple Pay, Google Pay, and other third-party payment providers

We reserve the right to add, remove, or modify accepted payment methods at any time without prior notice.

2. Payment Processing

  • All payments must be made in U.S. dollars (USD).

  • Transactions are processed securely through trusted third-party payment processors. We do not store your full payment information on our servers.

  • Payment is required in full at the time of purchase. Orders will not be processed or shipped until payment is successfully authorized and cleared.

3. Pricing and Taxes

  • All prices on Irispetal are listed in USD.

  • The total amount due includes the cost of items and applicable shipping fees. No hidden fees or extra handling charges will be applied beyond what is displayed at checkout.

  • Please review your order total carefully before completing your purchase.

4. Payment Authorization

By submitting your payment, you authorize Irispetal and our payment processors to charge your selected payment method for the full order amount, including shipping costs.

If a payment is declined or fails to process, we will notify you via email. Your order will remain on hold until a valid payment is received.

5. Security

  • We use industry-standard encryption and security protocols to protect your payment information during transmission.

  • Irispetal complies with the Payment Card Industry Data Security Standard (PCI DSS) to ensure safe handling of your payment details.

6. Refunds and Disputes

  • Refunds are processed according to our Return Policy.

  • Refunds will be issued to the original payment method used at the time of purchase.

  • If you believe there is an error with your transaction, please contact us at service@irispetal.com within 30 days of your purchase date.

  • For any issues with your order, please reach out to us first so we can assist in resolving the matter.

7. Fraud Prevention

  • We reserve the right to verify the validity of any transaction and may request additional information to prevent fraudulent activity.

  • Orders suspected of being fraudulent or unauthorized may be canceled or refused.

8. Third-Party Payment Services

Payments made via Apple Pay, Google Pay, or other third-party platforms are subject to the terms and conditions of those providers in addition to this policy.

Irispetal is not responsible for issues arising from the use of third-party payment platforms.

9. Contact Us

If you have questions or concerns regarding payments or this policy, please contact us:

Email: service@irispetal.com