Privacy policy

Irispetal (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience.

This Privacy Policy describes how we collect, use, disclose, and process your personal information when you visit, use, make a purchase from, or otherwise interact with our Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal Information” means information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data.

Depending on how you interact with us, we may collect:

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Financial Information

  • Credit/debit card details

  • Payment confirmation details

  • Transaction records

Account Information

  • Username

  • Password

  • Preferences and settings

Transaction Information

  • Products viewed

  • Items added to cart or wishlist

  • Purchases, returns, exchanges

  • Order history

Communications

  • Messages sent to customer support

  • Reviews or feedback

Device & Usage Information

  • IP address

  • Browser type

  • Device identifiers

  • Interaction data with our Services

  • Cookies and tracking technologies

2. Sources of Personal Information

We collect personal information:

  • Directly from you (when you create an account, place an order, or contact us)

  • Automatically through cookies and similar technologies

  • From service providers assisting us

  • From business and marketing partners

3. How We Use Your Information

We use your personal information to:

Provide and Improve Our Services

  • Process payments and fulfill orders

  • Manage accounts

  • Arrange shipping and returns

  • Personalize your shopping experience

  • Recommend products

Marketing & Advertising

  • Send promotional emails and SMS (you may opt out at any time)

  • Display personalized advertisements

Security & Fraud Prevention

  • Verify accounts

  • Prevent fraudulent transactions

  • Protect our Services and users

Customer Support

  • Respond to inquiries

  • Provide order updates

Legal Compliance

  • Comply with laws and regulations

  • Respond to legal requests

  • Enforce our policies

4. How We Share Personal Information

We may share your information:

  • With service providers (payment processors, shipping partners, IT support, analytics providers)

  • With marketing and advertising partners

  • With affiliates within our corporate group

  • In connection with a business transfer (e.g., merger or acquisition)

  • When required by law or to protect our rights

We do not knowingly sell personal information of individuals under 16 years of age.

5. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

6. Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us to request deletion.

7. Data Security & Retention

We implement reasonable security measures to protect your personal information. However, no system can guarantee complete security.

We retain personal information only as long as necessary to:

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

8. Your Rights

Depending on your location, you may have rights including:

  • Right to Access

  • Right to Delete

  • Right to Correct

  • Right to Data Portability

  • Right to Opt-Out of Targeted Advertising

  • Right to Withdraw Consent (where applicable)

  • Right to Restrict or Object to Processing (where applicable)

To exercise your rights, please contact us using the information below.

We will not discriminate against you for exercising your rights.

9. International Transfers

Your information may be transferred to and processed outside your country of residence.

Where required, we rely on appropriate legal safeguards for international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Irispetal
Email: service@irispetal.com
Address: 1409 Northwest 85th Street
Seattle, WA 98117
United States

For purposes of applicable data protection laws, Irispetal is the data controller of your personal information.