Privacy policy

At Irispetal (https://irispetal.com), we take your privacy seriously. This Privacy Statement explains how we (“we,” “us,” or “our”) collect, use, share, and process your information in connection with our range of preschool and children’s toys designed to spark creativity and joy.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. This also includes anonymous data linked to information that can identify you. Personal data does not include data that has been irreversibly anonymized or aggregated, preventing us from identifying you, even when combined with other information.

Promoting Safety and Security

We adhere to principles of legality, legitimacy, and transparency, using and processing the minimum amount of data necessary for specific purposes. We implement technical and administrative measures to ensure data security. We use personal data to verify accounts, monitor user activity, and promote safety and security, such as by detecting fraud, investigating suspicious or potentially illegal activities, or addressing violations of our terms or policies. This processing is based on our legitimate interest in ensuring the safety of our products and services.

What Personal Data We Collect

i. Data You Provide

We collect personal data you provide when interacting with our services, such as when you create an account, contact us, participate in surveys, or use our online help or chat tools. When you purchase our toys or related products, we collect personal data, including payment details (e.g., credit or debit card numbers), account and authentication information, and billing, shipping, and contact details.

ii. Data About the Use of Our Services and Products

When you visit our website, we may collect data about your device, including its unique identifier, IP address, operating system, browser type, usage information, diagnostic information, and approximate location data from devices used to access our services. Where available, we may use GPS, IP addresses, or other technologies to estimate your device’s location to enhance our products and services.

How We Use Your Data

We use personal data to provide, improve, and develop our toy products and services, communicate with you, offer targeted advertisements, and protect our customers and business.

i. Providing, Improving, and Developing Our Products and Services

We use personal data to deliver, enhance, and develop our toys, services, and advertising. This includes data analysis, research, and audits to improve our offerings and ensure business continuity. If you participate in contests or promotions, we may use your data to administer these programs, subject to additional rules that outline how we handle personal data.

ii. Communicating with You

With your prior express consent, we may use personal data to send marketing communications about our toys and services, update you on your account or transactions, or inform you about our policies and terms. You can opt out of marketing emails by contacting us. We may also use your data to respond to your inquiries. With your consent, we may share your data with third-party partners for their marketing purposes or use it to personalize your experience and measure the effectiveness of our campaigns.

NOTE: For any use of your data requiring prior express consent, you may withdraw consent by contacting us.

Definition of Cookies

Cookies are small text files stored on your web browser to hold information. We also use related technologies, such as data stored on your browser or device and identifiers associated with your device, for similar purposes. In this statement, we refer to all such technologies as “cookies.”

Use of Cookies

We use cookies to provide, protect, and improve our products and services, including personalizing content, offering and measuring advertisements, understanding user behavior, and ensuring a safer experience. The specific cookies we use depend on the websites and services you access.

Disclosure of Personal Data

We share personal data with strategic partners who help us provide or market our toys and services. This data is shared only to enhance our offerings and will not be shared with third parties for their marketing purposes without your prior express consent.

Data Disclosure or Storage, Transfer, and Processing

i. Fulfillment of Legal Obligations

We comply with mandatory laws in the European Economic Area (EEA) or your country of residence. If you reside in the EEA, our processing of your data is justified under Article 6(1) of the General Data Protection Regulation (GDPR) when your consent is required.

ii. For Reasonable Implementation of This Statement

We may share personal data with our affiliated companies. In cases of mergers, acquisitions, or similar business transactions, we may transfer personal data to relevant third parties. We may also disclose data if we believe it is necessary to protect our rights, enforce our terms, investigate fraud, or safeguard our operations or users.

iii. Legal Compliance and Security or Protection of Other Rights

We may disclose personal data if required by law, legal processes, or requests from public or governmental authorities. We may also disclose data if we determine it is necessary for national security, law enforcement, or other public interest matters.

Children

Our toys and services are designed for families, but we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected personal data from a child under 16 (or the equivalent minimum age in your jurisdiction), we will delete it as soon as possible. Please contact us immediately if you believe a child under 16 has provided us with personal data.

Your Rights

We take reasonable steps to ensure your data is accurate, complete, and up to date. You have the right to access, correct, or delete your personal data, restrict or object to its processing, and receive it in a structured, standard format. You may also complain to the relevant data protection authority. To protect your privacy, we may request information to verify your identity. In some cases, laws or regulations may limit our ability to provide or delete your data. Contact us to exercise your rights, and we will respond within 30 days.

Third-Party Websites and Services

Our website may link to third-party websites or services. We are not responsible for their privacy practices or content. This Privacy Statement applies only to data we collect through our services. We encourage you to review the privacy policies of third parties before using their websites or services.

Data Security, Integrity, and Retention

We use robust technical, administrative, and physical security measures to protect your data and prevent unauthorized access. We retain your data only as long as necessary to fulfill the purposes outlined in this statement, unless a longer retention period is required or permitted by law.

Changes to This Privacy Statement

We may update this Privacy Statement to reflect changes in technology, industry practices, or regulations. Your continued use of our services after the effective date of any changes indicates your acceptance of the revised statement. If you do not agree, please refrain from using our services and contact us to close your account.

Contact Us

If you have questions about this Privacy Statement or its implementation, please reach out to us:

Email: info@irispetal.com
Phone Number: +61 8 9172 8497
Address: 7 Wambiri St, South Hedland WA 6722, Australia